Customer Testimonials

The process was very simple, I was well taken care of, and I found a solid vehicle. Would definitely go back to Leman's!

If you make it easy for them, they will make it easy for you. I've had no bad experiences with them. I always ask how much things are going to be and we go from there.

What a GREAT dealership to work with! Called them on a 2026 Ram Limited, and was so lucky to get in touch with salesman Rob Ford! Very pleasant and personable. Had to wait for a daytime running light recall to be fixed prior to sale. Took almost 4 weeks, but Rob gave me weekly updates along the way. The day I went to go see the truck, dealership was spacious and clean, very friendly staff. Excellent coffee in their customer lounge btw! As others noted in previous reviews, I also felt a low pressure environment overall. Truck was parked off to the ... Read More

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Google - Oct 3, 2026

What a GREAT dealership to work with! Called them on a 2026 Ram Limited, and was so lucky to get in touch with salesman Rob Ford! Very pleasant and personable. Had to wait for a daytime running light recall to be fixed prior to sale. Took almost 4 weeks, but Rob gave me weekly updates along the way. The day I went to go see the truck, dealership was spacious and clean, very friendly staff. Excellent coffee in their customer lounge btw! As others noted in previous reviews, I also felt a low pressure environment overall. Truck was parked off to the side, detailed, as described! Took a bit of haggling for what ultimately was a solid number for my trade in .... kudos to Tom and Nathan Leman for making the numbers work! I also got additional warranties and services to protect the car for a very competitive price! Thanks Rob and the Morton Sam Leman CDJR team for making this a fast, relatively painless, and enjoyable experience. Highly recommend this dealership, ask for Rob Ford and he'll take care of you!

Should be Sam Lemon with the garbage they pull here. Go ANYWHERE else.

Edit below......started out good Can give a negative number. Not sam leman more sam lemons So I want to look at a jeep renegade, cause I just wanna know if it was roomy and if I would like it cause I saw one that I wanted to go buy already. Rob came out, We talked about the Jeep, he let me set in it. I told him I already had one that I was looking at. Let me tell you, This was the best experience I had buying a car. He had a deal for me. So we literally ... Read More

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Google - Sep 20, 2026

Edit below......started out good Can give a negative number. Not sam leman more sam lemons So I want to look at a jeep renegade, cause I just wanna know if it was roomy and if I would like it cause I saw one that I wanted to go buy already. Rob came out, We talked about the Jeep, he let me set in it. I told him I already had one that I was looking at. Let me tell you, This was the best experience I had buying a car. He had a deal for me. So we literally went in signed all paperwork , went to the finance guy , maybe 45minutes to a hour. Went in the next day got the keys, rob was still super nice. The whole crew was actually super nice, I've had the car for 3 days, and Rob still taking care of me. When my son starts looking we will go here first. So if you want a good deal and a good car experience. I would only go to Sam Lehman in morton. From your new customer( not anymore) So but the car on friday, tuesday car shuts up in the middle of a drive through no power whatsoever. Message dealer says not sure what he can do since I didn't buy the extended warranty even though I was told I had fifteen day warranty. Said, okay, well, I've never had a push start.Maybe I did something wrong. Thursday , i'm in peuria , at a red light lost power again, this time people honking at me , because I can't even turn my flashers on to let them know that I can't move. I get told when we gave you a big discount.So probably nothing we can do about it. So I end up buying a battery , almost two hundred dollars later , and that was the problem , because I was told a battery was new.( and my mom was on speaker phone when he was telling me all the stuff that was new and taken care of) No , it was four years old , and it was leaking. After 15 days and complaining , almost every day they finally reimbursed me the money for the battery. Now , twice in morton , two different dealerships have really put the screws to a single mother. And i'm pretty sure there's something else wrong with the four wheel drive. So what i'm saying is never trust a car salesman.

They are easy to talk to and not pushy.

We worked with Rob Ford, had a very smooth and easy experience buying a 26 Ram 2500. He wasn't pushy, very easy going and great communication. Would absolutely recommend this dealer to anyone!

It was a great experience. Everyone was kind and friendly and very professional! I would highly suggest this dealership!

Had a great experience working with Caleb and his team. Great communication and very efficient. Highly recommend!

We pulled into the lot & within 10 mins we got the pleasure to meet a outstanding salesman Ted Raines. Even though the truck that we came to look at sold a hour before Ted went above & beyond to listen to what we were looking for & found another truck on the lot that we really liked with a great price. So from start to the final sale it took only a couple hours . Thanks again Ted R. Jeff & Crystal

We walked in to look at a truck that was sold an hour before we arrived. Met with salesman, Ted Raines, who went above and beyond to find us a truck that we were looking for within our price range. Within 2 hours we walked out with the keys to our new used truck. Dennis in financing was very good and made the process easy.

No pressure, great deals. My salesman Rob Ford was very knowledgeable and easy to work with

Rob Ford was very nice and helpful. Was at the door to great me and had the vehicle ready. I would recommend him to family and friends.

I highly recommend Max and Nathan for your Truck needs at Morton’s Sam Leman Dealership. Both guys were very helpful, polite, and professional. RCJ Transport

Awesome folks to work with! Our thanks to Caleb and Tom. Everyone was very helpful, courteous, and respectful. A pleasant experience.

Just want to give a shout out to our Salesman Max Shukhman who made the Jeep buying experience extremely smooth and comfortable. He found the perfect vehicle for us. Thanks Max! Mark and Pam

Great communication.

Luke was my service advisor. First time there ,because of his ability to do all from start to finish in an excellent manner will most definitely return. Above and beyond.

Sam Leman is the place to go for trucks. Tried to shop locally but couldn’t come close to meeting the price that Leman had. Dennis Jordan was very friendly and worked hard to make this a comfortable purchase.

My salesman Dennis took his time with me spending over 4 hrs helping me find a vehicle that fit my needs and cost

Just bought a used car from here. Everyone was great — very personable, attentive, hospitable, and informative. I could tell they worked well as a team and really value their customers. We worked with Morgan who was just wonderful. I’d highly recommend him and the whole crew at Sam Leman.

Rotated tires and oil change, performed in a good time. Waiting are is very nice and friendly staff.

Everybody i had contact with was friendly Curtis and polite. I would recommend team Sam Leman and i would also buy another vehicle from them.

Caleb Rassi, is the salesman at Sam Leman Dodge in Morton, that we dealt with and I gotta tell ya, he made the experience of purchasing our new Ram an absolute delight! From the moment he introduced himself when we met on the lot, to the test drive where he had the correct answer to every question we asked him, to the route he took us on for the test drive, matching our own personal driving experiences where we are from as close as possible, to sitting down at his desk and going through all the formalities! This young man ... Read More

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Google - Jul 13, 2026

Caleb Rassi, is the salesman at Sam Leman Dodge in Morton, that we dealt with and I gotta tell ya, he made the experience of purchasing our new Ram an absolute delight! From the moment he introduced himself when we met on the lot, to the test drive where he had the correct answer to every question we asked him, to the route he took us on for the test drive, matching our own personal driving experiences where we are from as close as possible, to sitting down at his desk and going through all the formalities! This young man was a complete professional that resembled a confident businessman with all the hospitality of someone that has known you your whole life! HIGHLY HIGHLY HIGHLY recommend giving Caleb at Sam Leman in Morton a call, for any vehicle you are in the market for....this gentleman is seriously a class act!

Large selection and streamlined process. Received a great deal on a new Ram 1500.

Very happy with my interaction with Sam Leman Morton. Max was knowledgeable, understood what I was looking for, and delivered. I will gladly work with them again.

First time at this location for a routine oil change. Friendly staff, wait time was shorter than I expected it would be, my car looked great after the oil change and wash. Very pleased.

Mike did a great job with the water pump issue. He kept the repair details clear, handled everything professionally, and made the process feel easy to follow. I appreciated how straightforward the communication was and how well everything came together. Mike made the service experience feel smooth, reliable, and well taken care of from start to finish.

Morgan was really good to work with.

Ted, my salesman, was excellent. Personable and professional. Great incentives. No hassle, no negotiation. Overall smooth transaction. Highly recommend Sam Leman, Morton.

Sam Leman Morton is a great place to buy a car! My wife and I have bought vehicles from them for over 20 years and have always been highly satisfied.

I am very pleased with the courtesy, professionalism and transparency of both my sales representative, Caleb Rassi and the Manager, Nathaniel Leman.The GMC Acadia I purchased was clean and fully functional. All equipment and amenities as well as safety features are working perfectly. I didn’t get a runaround. Everything was handled with the utmost care and concern about my complete satisfaction. I will be a repeat customer. Troy Daugherty

This post is a little old but I still wanted to rate them I needed a cheap car. They took in a 1995 Oldsmobile Eighty-Eight 4 door with 89,000 miles paid $2325.00 OTD and this was April 2020. NO hassle brought the car with cash y family has been buying from Sam Leman Morton since 1997. I a;sol brought a brand new 2001 Dodge DAKOTA SLT PLUS RED /silver before that I bought a 1993 Dodge Dynasty Silver) OTD $2.000 and in 1998 brought a 1991 Dodge Spirit and a 1990 Plymouth Acclaim $2,200 OTD. this was 1998. I alslo brought a 1993 Oldsmobile 98 Regency in 2003 for 2,850 OTD always got great cars for the ... Read More

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Google - Jun 13, 2026

This post is a little old but I still wanted to rate them I needed a cheap car. They took in a 1995 Oldsmobile Eighty-Eight 4 door with 89,000 miles paid $2325.00 OTD and this was April 2020. NO hassle brought the car with cash y family has been buying from Sam Leman Morton since 1997. I a;sol brought a brand new 2001 Dodge DAKOTA SLT PLUS RED /silver before that I bought a 1993 Dodge Dynasty Silver) OTD $2.000 and in 1998 brought a 1991 Dodge Spirit and a 1990 Plymouth Acclaim $2,200 OTD. this was 1998. I alslo brought a 1993 Oldsmobile 98 Regency in 2003 for 2,850 OTD always got great cars for the money.. i wish they would bring back beater row Most of mu cars brought here were from their Beater Bargain Row Specials. Never sold me bad car at all.

Knowledge and expertise in dealing with the public. Outstanding customer service, auto assortment and individual auto benefits.

Sam Leman Ram id definitely worth the drive!!!! We have other RAM dealers in the area but Sam Lemangives you the best customer service & the best prices. Check them out you'll be happy you did.

great sales people and im happy with my new ram 1500

Great price, really nice people to work with.

We have purchased a few vehicles from this dealership and our experience has been great every time. Very friendly and helpful staff and we’ve received great service personally and on our vehicles.

I purchase a 2014 Cadillac ct4 from them the tires were three the struts were bad and 2 months after having it it had to have an engine replaced in it and when I called the service manager pretty much he told me it was my problem so I needed to fix it so I don't have too high of an opinion of this place considering after I paid cash for the vehicle I got screwed in the end finance manager would not talk to me I called everyday for months and he would never answer my call he knew what ... Read More

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Google - Jun 3, 2026

I purchase a 2014 Cadillac ct4 from them the tires were three the struts were bad and 2 months after having it it had to have an engine replaced in it and when I called the service manager pretty much he told me it was my problem so I needed to fix it so I don't have too high of an opinion of this place considering after I paid cash for the vehicle I got screwed in the end finance manager would not talk to me I called everyday for months and he would never answer my call he knew what he did and he thought it was funny pretty much he seen a woman and took advantage of her pretty much they stole my money sold me a lemon I will never ever do business with them and my family would never either because they did the same thing to my family member

Easy to talk to no pressure experience would recommend.

Excellent service all around, from start to ownership

Excellent experience at this dealership. Very smooth process. Negotiation was done by email and we were able to come to an agreement very quickly and cordially. Came in, closed deal, and was out the door within two hours. I recommend going directly to Orlando Masson with any vehicle purchase at Sam Leman Morton.

My Salesman Rob Ford made the experience extremely smooth. He directly contacted my credit union with all of the information needed and again reached out to clarify details. I drove down from Madison and everything was setup ahead of time. I will be coming back down for my next truck in the future.

Bought a used truck back in January and the battery they "replaced" was the wrong one and I had to pay for a brand new one 2 months later as the"new" one kept failing load tests. They also wouldn't match the new listing online since they "replaced" the battery. They also said they would fix the power running boards on the "we owe sheet" but didn't as I had to replace them completely just two months in. Safe to say I won't be doing business in Morton again. Not ... Read More

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Google - May 12, 2026

Bought a used truck back in January and the battery they "replaced" was the wrong one and I had to pay for a brand new one 2 months later as the"new" one kept failing load tests. They also wouldn't match the new listing online since they "replaced" the battery. They also said they would fix the power running boards on the "we owe sheet" but didn't as I had to replace them completely just two months in. Safe to say I won't be doing business in Morton again. Not pleased that I have put in $2500 two months after buying the truck and they don't stand by what they say. I have the invoices to provide if Sam Leman would like to see.

Drove from Indianapolis, IN to buy a truck, took care of of needs in a timely manner

After bringing my new (used) vehicle home the first full day I noticed a noise-turned out to be a strut after a week of them dodging my calls to get it looked at-they were dishonest to work with upon repair-they told me they would replace both but proceeded to only change one strut-only found this out when I started having more issues due to the unalignment from one new strut when brought to a new mechanic. Car hadn’t been detailed properly resulting in my sunroof pouring water in the interior the first rain in my possession. Claims to have ... Read More

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Google - May 1, 2026

After bringing my new (used) vehicle home the first full day I noticed a noise-turned out to be a strut after a week of them dodging my calls to get it looked at-they were dishonest to work with upon repair-they told me they would replace both but proceeded to only change one strut-only found this out when I started having more issues due to the unalignment from one new strut when brought to a new mechanic. Car hadn’t been detailed properly resulting in my sunroof pouring water in the interior the first rain in my possession. Claims to have a mobile company that fixed an A-Pillar recall but it’s visually very clear it has never been replaced-this replacement will now come from my pocket. When issues were brought up to Tom-he asked “did you buy from the “cheapie” lot? I don’t know what you expect” I also asked questions about the history of the car & got dishonest answers according to the Carfax report I was able to more thoroughly look over. Several problems I’ve had with this vehicle could have been avoided or not happened at all had this vehicle been properly maintained before might purchasing as well as more honestly communicated about. Professionalism & customer service + service department is low quality & unprofessional. They couldn’t recommend this dealer to anyone that takes pride in their vehicles or what business's they invest their money.

Set up a time to come in and take a look at a truck, and Ted confirmed the night before that it was good to pick up. Showed up right at open the next day and was told it had already been sold. Pretty unprofessional and a waste of time.

Sold us a vehicle that became faulty only a week after purchase, and refused to do anything to help.

I wish I could leave 0 stars. The sales person (Max) repeatedly made promises that were not kept regarding communication and car status. I bought a used car and had it delivered; it immediately had the "check engine" light turn on. The dealership came to pick it up and have their service techs look at the issue--I was told that a code wasn't cleared after replacing the AC condenser and everything was fine. After the car was returned to me again, the seatbelt warning started constantly flashing and beeping, and the engine light came on again. Either the ... Read More

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Google - Feb 25, 2026

I wish I could leave 0 stars. The sales person (Max) repeatedly made promises that were not kept regarding communication and car status. I bought a used car and had it delivered; it immediately had the "check engine" light turn on. The dealership came to pick it up and have their service techs look at the issue--I was told that a code wasn't cleared after replacing the AC condenser and everything was fine. After the car was returned to me again, the seatbelt warning started constantly flashing and beeping, and the engine light came on again. Either the service department is completely incompetent, or the sales person has been blatantly lying to me. This dealership is terrible and I regret doing any business here, and will warn everyone I know to stay far away.

Don't trust their online inventory Complete waste of time. They advertised a truck that wasn't even on the lot. Showed up with the money ready to go, and they tried to swap it for a completely different vehicle. Incredibly unprofessional and misleading. Do not trust their listings!

I recently found a 2026 Ram 3500 quad cab 4x4 for sale on an add from Sam leman. Sale price was 58540. It was a diesel truck. So I called Monday morning and asked for sales. They put me through to Jared. I asked what was the total after taxes and everything. He said 62820. I said I will take it . I sent the info to my banker. Everything was good. I was headed to the bank to get the check for Sam Leman. Jared (the salesman) called me and said we have a huge problem. The truck I was buying was not the ... Read More

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Google - Jan 20, 2026

I recently found a 2026 Ram 3500 quad cab 4x4 for sale on an add from Sam leman. Sale price was 58540. It was a diesel truck. So I called Monday morning and asked for sales. They put me through to Jared. I asked what was the total after taxes and everything. He said 62820. I said I will take it . I sent the info to my banker. Everything was good. I was headed to the bank to get the check for Sam Leman. Jared (the salesman) called me and said we have a huge problem. The truck I was buying was not the truck from the pictures in the ad. I said bs, I bought that 3500 quad cab 4x4. He said someone made a bad mistake from their end , and put that truck on the ad. I said , so I want that truck for that price, he said no. It would cost me another 14,000.$ In summation, these people are straight up liars and do not honor their deals that they put online!!!! I will steer everyone I know clear of this low down dirty dealership!!!

My stepdad tried to buy a truck from this dealership yesterday. Keyword: tried. My husband found the truck for him on Sunday. My stepdad called first thing Monday morning and spoke to Jared. He was given the stock number, total price, and all the details for what was listed as a 2026 Ram 3500 dually, crew cab, Tradesman. Based on their information, he went to the bank and got a check. While he was literally on his way back to the dealership with the check in hand, they called and said it was the wrong truck on the website. We all saw ... Read More

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Google - Jan 20, 2026

My stepdad tried to buy a truck from this dealership yesterday. Keyword: tried. My husband found the truck for him on Sunday. My stepdad called first thing Monday morning and spoke to Jared. He was given the stock number, total price, and all the details for what was listed as a 2026 Ram 3500 dually, crew cab, Tradesman. Based on their information, he went to the bank and got a check. While he was literally on his way back to the dealership with the check in hand, they called and said it was the wrong truck on the website. We all saw the listing. We sent the link to multiple people. They made the entire deal and only after he had financing in hand did they admit it was actually a white single-cab SRW and not the dually they had advertised and sold him on. Then they said the real truck would be $12,000 more and refused to honor the price they had already quoted. That is false advertising. That is bait-and-switch. And that is absolutely piss-poor management. You don’t let someone agree to a deal, give them a stock number and price, send them to the bank, and then pull the rug out from under them at the last second. That’s unethical and completely unacceptable.

My father in law tried to buy a truck there yesterday. Key word tried. He talked to Jared got the stock number, total price and everything. Went to the bank. and then on his way there with the check they called back and said it was the wrong truck on website. I mind you I found it for him on Sunday and seen it too. We sent the link to multiple people. 2026 3500 dually crew cab tradesman. And they waited until after he got check in hand to say it was the wrong truck and it was actually a white single ... Read More

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Google - Jan 20, 2026

My father in law tried to buy a truck there yesterday. Key word tried. He talked to Jared got the stock number, total price and everything. Went to the bank. and then on his way there with the check they called back and said it was the wrong truck on website. I mind you I found it for him on Sunday and seen it too. We sent the link to multiple people. 2026 3500 dually crew cab tradesman. And they waited until after he got check in hand to say it was the wrong truck and it was actually a white single cab srw. MADE THE DEAL AND ALL BEFORE THEN TELLING HIM and said it would be 12000 more for dually and then wouldn't honor the price they gave him on deal...... Piss poor management. False ads I would say. DO BETTER AND MAKE IT RIGHT. I always wanted to buy a net Ram from them. But I think I'm going to stay with Chevy and Ford now after hearing this..... Ill tell all of my customers to avoid there at my business as well just not right.

Bought a brand new Jeep Wrangler for my wife 3 years ago. Since then the vehicle has been in 4 times for recalls, some of which went many months without any line of sight as to when a solution to the issue would be available. For the most recent recall my wife was told it would only take an hour for the “software update”. Working on 3 hours now with no loaner car available and having to wait on a shuttle. Poor and inaccurate communication with no real care for the inconvenience caused and clearly just another day for them with an upset ... Read More

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Google - Dec 31, 2025

Bought a brand new Jeep Wrangler for my wife 3 years ago. Since then the vehicle has been in 4 times for recalls, some of which went many months without any line of sight as to when a solution to the issue would be available. For the most recent recall my wife was told it would only take an hour for the “software update”. Working on 3 hours now with no loaner car available and having to wait on a shuttle. Poor and inaccurate communication with no real care for the inconvenience caused and clearly just another day for them with an upset customer they couldn’t care less about.

When I see a truck that is marked down. I ask Rob Ford if he can see how much it would be for a lease. He would say the person that figures that up isn’t here today but I’ll call you when he is here the next day. Everytime Rob never calls me back or he never gets back with me if there was any deals. Rob Ford never calls me back 4times already. Get tired of him say he’s going to do something but don’t do it.I’m a regular customer & bought a ... Read More

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Google - Dec 9, 2025

When I see a truck that is marked down. I ask Rob Ford if he can see how much it would be for a lease. He would say the person that figures that up isn’t here today but I’ll call you when he is here the next day. Everytime Rob never calls me back or he never gets back with me if there was any deals. Rob Ford never calls me back 4times already. Get tired of him say he’s going to do something but don’t do it.I’m a regular customer & bought a truck there so many years ago. I won’t come back if I can’t get any customer service

soo bought a Ford Maverick hybrid. Got good service and financing. BUT can has been in shop twice since bought 2 weeks ago and been unable to drive it. sooo cant really give you high praise. Maybe check back once it gets repaired and we can actually drive it.

I purchased a Jeep Gladiator Mojave from the Morton location at the end of August. The dealership was clean, the staff were courteous, and the overall buying experience was smooth. I appreciated the team's efficiency in getting the vehicle ready for me to take home. However, upon arriving home—roughly an hour and a half away—I discovered that several key accessories were missing from the vehicle: the tool pack for removing the hard top and doors, the freedom panel storage bag, and the Bluetooth speaker. I reached out to the dealership and received an apology, which I appreciated. ... Read More

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Google - Nov 9, 2025

I purchased a Jeep Gladiator Mojave from the Morton location at the end of August. The dealership was clean, the staff were courteous, and the overall buying experience was smooth. I appreciated the team's efficiency in getting the vehicle ready for me to take home. However, upon arriving home—roughly an hour and a half away—I discovered that several key accessories were missing from the vehicle: the tool pack for removing the hard top and doors, the freedom panel storage bag, and the Bluetooth speaker. I reached out to the dealership and received an apology, which I appreciated. That said, I believe an apology alone is not sufficient in this case. These items are standard with the vehicle and should have been accounted for during and after the final cleaning process. At a $57,000 price point, I expected a higher level of attention to detail and customer care. I trust that this was an oversight, but I also hope it will be addressed with the seriousness it deserves. I chose Sam Leman based on reputation and proximity, and I genuinely hope this experience is not reflective of their broader customer service standards. I would welcome a resolution that restores my confidence in the dealership and ensures future customers receive the full value of their purchase.

Got a routine oil change, and my husband found the oil cap wasn’t tightened — oil leaked all over our driveway. This could have caused serious engine damage if he hadn’t caught it. I asked for a refund for the service and was told they couldn’t do that. Really disappointing customer service given the situation.

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Bought used mitsubishi vehicle and 25 days later the transmission service light comes on. Not too happy on how this turns out. Did not buy extended warranty as the car still has low miles. I'm told transmission will need replacement. 😤 not sure if I have any options other than call it a loss. If anyone has any advise on this let me know...the 15 days and 500 miles coverage have passed.

On September 20, 2025, I purchased a 2020 Cadillac SUV at your dealership. Prior to my purchase that day, I inquired about the vehicle’s tires and was told there were no issues with them. I had to leave the car at the dealership for few days because a part needed to be replaced. It was ordered before I ever looked at the car but hadn’t arrived yet. When the part arrived and was installed, I was able to bring the car home. The day I brought the car home, I noticed there were two plugs in the left rear tire sidewall. ... Read More

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Google - Oct 1, 2025

On September 20, 2025, I purchased a 2020 Cadillac SUV at your dealership. Prior to my purchase that day, I inquired about the vehicle’s tires and was told there were no issues with them. I had to leave the car at the dealership for few days because a part needed to be replaced. It was ordered before I ever looked at the car but hadn’t arrived yet. When the part arrived and was installed, I was able to bring the car home. The day I brought the car home, I noticed there were two plugs in the left rear tire sidewall. I didn’t see this at the dealership, and it was probably concealed in that area of the tire that was on the asphalt.I am very disappointed, as I was told there wasn’t anything wrong with the tires. The salesman Max said they couldn’t do anything about it. He said that they were aware of the issue with the tire. I feel I was not given truthful information about the vehicle, as he was aware of this. The plugs in the sidewall of the tire are a safety issue. Due to no offered resolution from your dealership, I took the vehicle to Discount Tire in Bloomington. They said that the vehicle should not have been sold with the tire like that. They asked where I purchased the vehicle and took pictures of the tire. Please look into the dealership before purchasing. Read all the reviews on this dealership/service department, and the reviews on the Better Business Bureau.

I had a very disappointing experience with this dealership. I worked with Max, and unfortunately he came across as dismissive and rude during our interaction. As a customer, I expect to be treated with respect and courtesy, and that was not the case here. It completely changed my impression of the dealership, and I did not feel valued. I hope management addresses this, because buying a car should feel exciting — not uncomfortable.

This dealership looks nice on the surface, but the service department is dismissive, uninformed about EVs, and unwilling to take customer concerns seriously. After I gave them honest feedback, they told me I was no longer welcome and even canceled an existing service appointment. Between long wait times, no loaners, and poor customer treatment, I can’t recommend them.

I had the worst experience of my life with this company. Both the sales and service departments are absolutely terrible.

Terrible place

I will not be buying any cars here in the future. The salesman Orlando was nice at first but got very rude if you tried to negotiate and at one point rescinded an offer because we didn’t want to pay for the docking fees. When we did go to buy it the finance guy was nice at first and then once we declined buying an extended warranty he was very short and obviously annoyed with us the rest of the meeting. Seems the only good experiences are if you don’t negotiate and you buy all the add ons ... Read More

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Google - Aug 16, 2025

I will not be buying any cars here in the future. The salesman Orlando was nice at first but got very rude if you tried to negotiate and at one point rescinded an offer because we didn’t want to pay for the docking fees. When we did go to buy it the finance guy was nice at first and then once we declined buying an extended warranty he was very short and obviously annoyed with us the rest of the meeting. Seems the only good experiences are if you don’t negotiate and you buy all the add ons they offer. Only giving any stars since they had the best selection

(Translated by Google) This dealership is a complete mess. I came to pick up my car, but it wasn't there. There was a guy before me who also left without a car. (Original) В этом салоне нет порядка. Я приезжала за машиной, а ее не было на месте. Также до меня был парень, который также уехал без машины.

Dennis mcintire in the finance department is a piece of garbage. Don’t buy anything from this place. Worst experience I’ve ever had. They lied and pressured me hard. Then they did a switch a roo with the value of my trade and tried to sneak in a 6000 dollar fee for some paint crap they also talked me into forging my co-signers name

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I’ll give the Sales Dept a 4 star. If i could give the service dept a 0 or negative rating I would. If you like frustration, disappointment, inconvenience, and taken advantage of, then this is the place for you. We bought a used Jeep for our son back in December of 2023. We thought we had found a gem….1 owner machine babied by a couple. Our sales guy was great. We enjoyed him. Things started down hill with the finance manager. He became visibly irritated and agitated when we told him we did not want to buy an extended warranty. We finally ... Read More

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Google - Jun 23, 2025

I’ll give the Sales Dept a 4 star. If i could give the service dept a 0 or negative rating I would. If you like frustration, disappointment, inconvenience, and taken advantage of, then this is the place for you. We bought a used Jeep for our son back in December of 2023. We thought we had found a gem….1 owner machine babied by a couple. Our sales guy was great. We enjoyed him. Things started down hill with the finance manager. He became visibly irritated and agitated when we told him we did not want to buy an extended warranty. We finally caved and bought one. Which in hindsight was a good decision. It was probably the only good decision in the whole process. In the 17 months we have owned the Jeep, it has been in Sam Lemans shop for 6.5 months. The most recent time was for 4 months. I reached out to them numerous times by phone and by text, and my inquiries were not responded too. They have tried to blame the warranty company for the delays, and they shared how they have had issues with that warranty company. Mind you, its the warranty company they recommended and sold to me. That’s the main reason I’ve taken the Jeep back to these clowns is bc they sold me the warranty, and i figure they have the best chance of dealing with them vs some Jeep dealership that uses another company. One particular example I love to share about them is one time while the Jeep was there, i asked them if they could put a 4 flat wiring harness on it for me. I knew they were going to poke me pretty good for doing it, but i just figured it was easier as it was already in the shop, and they could just do it real quickly. They quoted me $1000 to put it one. They said it was a $130 part and then took 4 hours of labor bc you had to program the Jeep. I told them never mind. With the help of a friend, we bought a $28 plug and play wiring harness online and had it installed in 10 minutes. When I confronted them on it, they told me it would never work. That you had to run the wiring harness all the way to the engine compartment, and program the jeep. The install was a simple plug and play connector behind the drivers side taillight. That’s almost criminal in my mind what they wanted to charge me. I could go on and on. My experience, like many others who have left reviews it appears, is that their service department is an absolute joke. Zero accountability. Zero customer service. Zero care about the customer. I would highly recommend you DO NOT patronize this place. I should have heeded the advice i had gotten from others that have done business there. Hopefully someone will take mine.

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don’t care about customer needs. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn’t required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a ... Read More

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DealerRater - May 23, 2025

I do not recommend to buy any vehicle from Sam Leman Morton, IL as they don’t care about customer needs. All they want is just sell their cars. Spent numerous amount of time looking at the right car for us and finally found a brand new dodge hornet, specially without front bracket plate mounted to the bumper. We are relocating to other state where the front plate isn’t required and this particular car looks nicer without the front plate. To install the front plate it requires to drill holes in the bumper. I mentioned that we want a brand new vehicle without a front plate bracket several times. We agreed at the price and setup an appointment with salesman Alec. He knew about our needs as I mentioned it to him several times. On the appointment day to make sure before our 2 hours trip I messaged him to check about our agreement and he responded back that someone drilled holes to the bumper and installed the front plate.. I was shocked. We spent so much time to talking about it and finally they did opposite. They don’t listen to their customers and don’t care about your needs. Don't spend your time with Sam Leman Morton. Go to other dealer.

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This place sucks! Test drove a vehicle overnight fuel pump went out. They came and picked it up. Told them I wanted my old car back they said sorry it already gone. Yet again I havent even purchased a vehicle. So they had me try a different color one out until I purchased a vehicle. I just wanted my old vehicle back. Take it in for oil change and tire rotation drop it off night before to have the whole day to do appt was 2:45. Never heard from them besides the sales guy trying to get me to trade in. ... Read More

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Google - May 8, 2025

This place sucks! Test drove a vehicle overnight fuel pump went out. They came and picked it up. Told them I wanted my old car back they said sorry it already gone. Yet again I havent even purchased a vehicle. So they had me try a different color one out until I purchased a vehicle. I just wanted my old vehicle back. Take it in for oil change and tire rotation drop it off night before to have the whole day to do appt was 2:45. Never heard from them besides the sales guy trying to get me to trade in. They suck stay away! Will take advantage of woman !

Would not buy from again, they literally get you in every way financially that they can!

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Excellent salesmanship, manager awareness, and over all great experience. Purchased a 2023 Rubicon and the team went above expectations to get me what i needed. Alec was not only professional but overall helpful in making this a good experience, since I had to purchase a vehicle due to mine being totaled in an accident. Highly recommend this dealership and my salesman.

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Alec in Morton has been awful to work with - very unprofessional, unorganized & immature. He does not communicate clearly & is simply not customer friendly. Unfortunately, Morton has not provided a good experience at all. We have bought from Sam Leman in Peoria & Bloomington with excellent experiences at both of those locations - however, we will NEVER deal with Morton again.

Made me travel 4 hours without telling me the car needed a new air suspension couldn’t he tell me that over the phone ? What kind of dealership sells cars like this he probably thought because i’m female i was going to find out ! HORRIBLE NEVER AGAIN

About 6 weeks ago I purchased a Ram from Orlando here. It was a weekend and I was told the spare key was behind a service desk and would be mailed to me. I waited two weeks then emailed Orlando to follow up. No reply. I sent another email, no reply. I called Orlando who said it was his day off and he would check on it Monday and have a key made if it was “missing”. No follow up from him. I emailed him again, no reply. I finally emailed the general manager Tom Bauer and included my emails to ... Read More

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Google - Mar 5, 2025

About 6 weeks ago I purchased a Ram from Orlando here. It was a weekend and I was told the spare key was behind a service desk and would be mailed to me. I waited two weeks then emailed Orlando to follow up. No reply. I sent another email, no reply. I called Orlando who said it was his day off and he would check on it Monday and have a key made if it was “missing”. No follow up from him. I emailed him again, no reply. I finally emailed the general manager Tom Bauer and included my emails to the salesman. I requested an answer to the key issue and a solution. After a week I received no answer again. Typical dealership, they say what you want to hear your check. Then cut you off.

Sold a car out from underneath me while I was actively working with a sales person and waiting for their finance people to get back to me regarding my trade in. They offered $800 less than what the KBB instant offer on their own website stated even with the car accurately represented in the appraisal form. I had to call to get any sort of update from the sales person despite me showing immense interest in the car for weeks on end. I was ready to buy as soon as the car was available for sale (it had to have work ... Read More

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Google - Feb 22, 2025

Sold a car out from underneath me while I was actively working with a sales person and waiting for their finance people to get back to me regarding my trade in. They offered $800 less than what the KBB instant offer on their own website stated even with the car accurately represented in the appraisal form. I had to call to get any sort of update from the sales person despite me showing immense interest in the car for weeks on end. I was ready to buy as soon as the car was available for sale (it had to have work performed before it could be sold). I asked multiple times to give a deposit so the car wouldn't be sold while I was in the process of wiring the money to them. They wouldn't take one for some odd reason. Waste of time overall.

Great experience, if you are in the market for a vehicle stop by and see Alec. Very nice young man with an attentiveness to detail. This dealership takes pride in only supplying quality vehicles, we will visit again.

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They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your ... Read More

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DealerRater - Feb 11, 2025

They are sneaky sales representatives and service advisors, service tells me word for word out of multiple of their mouths that if I brought my own tires in they would install them for me due to them not even being able to get my size(this was told to me multiple times within 2 months and I’ve gotten an oil change and got told the same exact thing!!! get the tires and everything I need and the ASSISTANT MANANGER wants to he completely xxxxxxx use language he shouldn’t even be using at work especially as an assistant but your hiding behind a phone acting all tuff won’t talk all that to my face🤡 but aye I guess your an assistant for a reason you don’t do your job good enough or respect your customers to be any higher let along assistant, you need to go back to training with your clueless disrespectful xxx self!!! Yall nothing but bad for business, overcharge, don’t even do your simple jobs your hired to do, and lie straight to the customers face. Go ahead and hide behind those phones like yall good at. they don’t check and run their cars through an inspection before selling you anything, and hide all the little things you wouldn’t see at a first inspection, I purchased a 2019 dodge charger R/T had a bent rim which cost me $2,000, wrong fluids were put in my car and they failed to inspect the car and make sure right fluid was in, cost me another $250, all just a run for the money in your pockets don’t really care about helping the customers. Then let’s talk about my new 2020 scat pack charger they did the same thing, didn’t check or replace fluids, left my coolant almost empty Won’t be bringing anymore of my business back nothing but lies scams and people half xxx thier jobs and get away with it. Jokes jokes jokes🤡🤡🤡🤡

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Went there with my boyfriend last Saturday because I seen a ram truck and Toyota I was interested in TEST DRIVING, we were greeted by Ted, when shaking our hands he kept his hand straight as if he didn’t want to shake our hands. We straight away told him we were only interested in test driving, he kept asking about our credit and running our credit, there’s no need for that if we’re only there to test drive to see if we want to move forward with getting the car, didn’t let us test drive the ... Read More

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Google - Jan 10, 2025

Went there with my boyfriend last Saturday because I seen a ram truck and Toyota I was interested in TEST DRIVING, we were greeted by Ted, when shaking our hands he kept his hand straight as if he didn’t want to shake our hands. We straight away told him we were only interested in test driving, he kept asking about our credit and running our credit, there’s no need for that if we’re only there to test drive to see if we want to move forward with getting the car, didn’t let us test drive the cars at all. Took my interests elsewhere, to the ford dealership, they let us test drive some cars without asking about credit until I was sure I wanted the car, got a car there.

Rob Ford was the least helpful salesmen I’ve ever worked with. Refused to give me basic information. Was ready to buy but I shop anywhere else.

I was hesitant about posting this review. However after giving it some thought so management should know. I stopped in to look at a used 2024 Honda Accord. No one greated me and didn't seem to care as I saw a few what I believe to be salesman standing around. I decided to just leave when sales'person Noah Lindsay got up and asked if he could help. Explained I was there to see the honda and asked to drive it. Plates amd keys and we went for a ride. Kind of in my mind thought this was the car. ... Read More

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Google - Dec 10, 2024

I was hesitant about posting this review. However after giving it some thought so management should know. I stopped in to look at a used 2024 Honda Accord. No one greated me and didn't seem to care as I saw a few what I believe to be salesman standing around. I decided to just leave when sales'person Noah Lindsay got up and asked if he could help. Explained I was there to see the honda and asked to drive it. Plates amd keys and we went for a ride. Kind of in my mind thought this was the car. We had very minor interactions during the test ride. I even asked how long he has been selling cars thinking he was new. He has been at it for a few years. Upon going inside our conversation basically stopped when Intold him I was looking at another accord today. We started talking price and then he drifted away. I left wondering what was wrong with this dealership. So I continued on with my car search finding another accord attack different dealership and having a very positive experience there. I bought the car and very happy with my decision. So if your management at Sam Leman you might want to address your team as you lost a sale that day.

Rob was awesome to work with on the purchase of our new Pacifica the whole process was smooth and very pleasant!!

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I recently purchased a new truck from Noah. He was excellent to work with! I will certainly be back for future purchases.

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Ted and Tom made me a great deal on my first new truck, Great Experience

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Didn’t have a good experience, not even mediocre. The trade offer they gave me was absolutely insulting. Maybe they thought I’d take it because my husband wasn’t there and I’m a woman? Thankfully we found a dealership who took amazing care of us!

Do not recommend it in the slightest, got the warranty which increased my total price by 7000$ and despite paying almost 50% more than the original price they expect me to wait and let my trucks engine blow up waiting till they have availability in over 3 weeks away, very disappointed mostly in myself for taking a warranty that is useless when every dodge dealership within 50 miles is booked out for weeks as my engine is shacking because of a misfire even after sparkplugs and ignition coil replacement, that doesn't even include how they tried to charge me 7300$ for a transmission on ... Read More

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Google - Sep 30, 2024

Do not recommend it in the slightest, got the warranty which increased my total price by 7000$ and despite paying almost 50% more than the original price they expect me to wait and let my trucks engine blow up waiting till they have availability in over 3 weeks away, very disappointed mostly in myself for taking a warranty that is useless when every dodge dealership within 50 miles is booked out for weeks as my engine is shacking because of a misfire even after sparkplugs and ignition coil replacement, that doesn't even include how they tried to charge me 7300$ for a transmission on my journey, when that wouldn't have even fixed the issue in the first place then tried to offer me 300$ off a 24,000$ deal for it. So frustrated in myself and the lack of help from this dealership despite me paying 50% more than I should have. Cannot emphasize enough how much people should not buy from this place. Or at the very least do not buy anything extra besides the cars themselves, it is a scam, they'd sooner let your car you bought from them and paid extra for a warranty to blow up then help at all.

Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they ... Read More

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Google - Sep 23, 2024

Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they owe me?? Then block me from email and don’t take my call?? POOR VERY POOR

Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they ... Read More

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DealerRater - Sep 22, 2024

Beware out of state buyers. I had questions after purchase. I called with no answers, I emailed and after several attempts my email came back rejected, I was blocked. I was owed $60 for funds they were supposed to pay and I was trying to collect. I tried to get in touch with my sales person and finance And neither one returned my call. I already paid too much in interest rate, that was my fault but the car had everything I wanted in a vehicle. I drove almost 3 hours to pick it up and they won’t pay what they owe me?? Then block me from email and don’t take my call?? POOR VERY POOR

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I’ve had the opportunity to work with Mike in the service department several times and all of them were unpleasant. I am speaking about the employees at the front desk, not the employees that actually fix the cars. He speaks in such a condescending and rude tone. He literally makes you feel like he could care less about your experience with Sam Leman. He has said things like, “ I work in the car industry, anything could happen” as an explanation to a problem. Providing some customer service training would go a long way. I know that I base my ... Read More

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Google - Sep 6, 2024

I’ve had the opportunity to work with Mike in the service department several times and all of them were unpleasant. I am speaking about the employees at the front desk, not the employees that actually fix the cars. He speaks in such a condescending and rude tone. He literally makes you feel like he could care less about your experience with Sam Leman. He has said things like, “ I work in the car industry, anything could happen” as an explanation to a problem. Providing some customer service training would go a long way. I know that I base my decisions on the businesses I choose to work with based on the experiences I have. I can assure you based on my previous experiences (my most recent one being the last straw) that I will never buy another car or take a car to Sam Leman in Morton again. It really is disappointing.